🎓 The essential first course

The Care Certificate.
Where every care career begins.

All 16 standards written by Skills for Care and Skills for Health — the induction the CQC expects every new care worker to complete — delivered as one guided course on Care2Learn, tracked automatically, with a dated certificate the moment they pass.

16
standards, one guided course
2 credits
£8 — or free on Unlimited
Instant
certificate on completion
Portable
via the Care Passport
What it is

The foundation every new carer needs

The Care Certificate is the agreed starting point for anyone new to health and social care. It sets out the knowledge, skills and behaviours a care worker must demonstrate to provide safe, compassionate, person-centred care from their very first shift.

It's built around 16 standards defined nationally by Skills for Care and Skills for Health, and applies across every setting — home care, residential and nursing homes, supported living and hospices.

On Care2Learn, the 16 standards are delivered as one guided course rather than a stack of disconnected modules — so a new starter has a single, clear path from day one to certificate.

Why it matters for your service

CQC inspectors look for it. Providers are expected to evidence that new staff are working towards or have completed the Care Certificate. On Care2Learn it's tracked automatically and appears in your compliance reporting.

It de-risks induction. A consistent, complete grounding means fewer gaps, safer care, and a confident new team member.

It travels with the carer. Through the Care Passport, a completed Care Certificate becomes a portable, verified credential — useful to the carer and to their next employer.

Who needs it

The expected standard for anyone new to care

The Care Certificate isn't a legal qualification, but it's the benchmark the CQC expects providers to meet for staff who are new to the sector. It's designed for anyone who:

Is new to health and social care
Is employed as a care or support worker
Provides direct care in a residential or nursing home
Works in domiciliary (home) care
Supports people in supported living or a hospice
Is returning to care and needs a refreshed grounding
The syllabus

All 16 standards, covered in full

Each standard is a guided module with clear content, knowledge checks and an assessment — everything a new carer needs to be ready to practise.

1Understand your roleDuties, responsibilities and agreed ways of working.
2Your personal developmentReflection, feedback, supervision and ongoing learning.
3Duty of careActing in people's best interests; dilemmas and concerns.
4Equality, diversity & inclusionRights, inclusive practice and challenging discrimination.
5Work in a person-centred wayCare built around the individual and what matters to them.
6CommunicationEffective, respectful communication and its barriers.
7Privacy & dignityUpholding dignity, choice and privacy in daily care.
8Fluids & nutritionSupporting good hydration and nutrition safely.
9Mental health & dementiaAwareness of mental health, dementia and learning needs.
10Adult safeguardingRecognising and responding to abuse and neglect.
11Safeguarding childrenKeeping children safe and knowing how to raise concerns.
12Basic life supportResponding in an emergency; the principles of BLS.
13Health & safetyWorking safely, risk awareness and incident handling.
14Handling informationRecording, storing and sharing information correctly.
15Infection prevention & controlPreventing the spread of infection in care settings.
16Learning disability & autismUnderstanding and supporting people well.

The Care Certificate is a nationally defined framework maintained by Skills for Care and Skills for Health, and is kept under review to stay aligned with best practice. Care2Learn keeps its course content up to date as that guidance changes.

How it works on Care2Learn

From new starter to certificate, without the admin

1

Assign

Add your new starter and assign the Care Certificate in a couple of clicks — or pick them by name.

2

Learn

They work through all 16 standards at their own pace, on any device, with knowledge checks along the way.

3

Assess

Each standard ends with an assessment. Progress updates live on your compliance dashboard.

4

Certify

On completion, a dated certificate is issued automatically and stored in their record and Care Passport.

Built for real services

Quality, trusted, simple

Quality

Content covering every one of the 16 standards, written for clarity and kept current as national guidance evolves — so new carers gain a genuine, thorough grounding.

Trusted

Aligned to the Skills for Care and Skills for Health standards the CQC expects, and mapped into your live compliance reporting so you can evidence induction at inspection.

Simple

One course, any device, any pace. Assign it, and Care2Learn handles tracking, reminders and the certificate — removing the stress of inducting new staff.

Simple pricing

Clear, honest pricing

One credit is £4. The Care Certificate is a full 16-standard induction, so it uses 2 credits — or it's included at no extra cost on an Unlimited subscription.

Pay as you go

£8 / learner

The Care Certificate uses 2 credits (£8) per learner. Every other course is 1 credit (£4). Credits never expire, and you only buy what you need.

Best value for teams

Unlimited subscription

Included

On an Unlimited subscription the Care Certificate — and every other course — is included at no extra cost, for your whole team, with no credit counting.

⚠️

The practical assessment is completed separately

Like every online Care Certificate, this course delivers the knowledge component — the theory, understanding and assessment for all 16 standards. To award the full Care Certificate, the learner's practical competence must also be observed in the workplace and signed off by a manager or qualified assessor. That workplace assessment sits outside the online course and remains the employer's responsibility.

Get your team Care Certificate-ready

See the Care Certificate inside Care2Learn alongside every other mandatory course, with compliance tracking built in. Book a short demo, or start today.